Privacy Policy


Privacy Policy

Last Updated: August 2026

Introduction

Your privacy is important to us. This Privacy Policy explains how Three Sisters Kitchen ("we," "us," or "our") collects, uses, and protects information when you visit our website at threesisterskitchen.org (the "Website"), including when you make purchases through our online store.

We have a few guiding principles:

  • We do not ask you for personal information unless we need it to provide our services or fulfill your requests.
  • We do not share your personal information with anyone except to fulfill your orders, comply with the law, or protect our rights.
  • We do not store personal information beyond what is required to provide our services, fulfill your orders, and meet our legal obligations.

By using this Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Website.

Information We Collect

Information You Provide to Us

You may choose to interact with us in ways that require you to provide personal information. The type and amount of information depends on the interaction. For example:

  • Online Store Purchases. When you place an order through our store, we collect the information needed to process and fulfill your order. This includes your name, email address, phone number, billing address, shipping address, and order details (items purchased, quantities, and amounts). Payment card details are collected and processed directly by our third-party payment processors (see "Payment Processing" below) and are not stored on our servers.
  • Contact Forms and Email. If you send us a message through a contact form or by email, we collect your name, email address, and the content of your message.
  • Newsletter Signup. If you subscribe to our email newsletter, we collect your email address and any other information you choose to provide.
  • Event Registration and Programs. If you register for a cooking class, training program, or other event, we collect the information you provide during registration.
  • Donations. If you make a donation through the Website, we collect the information needed to process your contribution.

You can always decline to provide personal information, with the understanding that it may prevent you from engaging in certain activities on the Website, such as placing an order.

Information Collected Automatically

When you visit the Website, certain information is collected automatically:

  • Log Data. Like most website operators, we collect information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each request. Our purpose in collecting this information is to better understand how visitors use the Website.
  • IP Addresses. We collect the Internet Protocol (IP) addresses of visitors who interact with the Website. IP addresses are used for security purposes, fraud prevention, and to understand geographic usage patterns.
  • Cookies and Similar Technologies. We use cookies and similar technologies to help identify and track visitors, manage shopping cart contents, remember preferences, and understand how the Website is used. See "Cookies" below for more information.

Information From Third Parties

We may receive information about you from third-party services we use, such as our payment processors or analytics providers. This information is used only for the purposes described in this policy.

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment. To process, fulfill, and ship your orders, and to communicate with you about your purchases (including order confirmations, shipping updates, and customer service inquiries).
  • Communications. To respond to your questions, comments, and requests. If you have subscribed to our newsletter, we will send you periodic emails about our organization, programs, and products. Every marketing email includes an unsubscribe link, and you may opt out at any time.
  • Website Operation and Improvement. To operate, maintain, and improve the Website, including understanding how visitors use the site so we can make it better.
  • Security and Fraud Prevention. To protect the Website and our users from unauthorized access, fraud, and other harmful activity.
  • Legal Compliance. To comply with applicable laws, regulations, and legal processes.

Payment Processing

We use third-party payment processors to handle all payment transactions on the Website. Our current payment processors are:

When you make a purchase, your payment card information is collected and processed directly by these payment processors. We do not receive, store, or have access to your full credit card number, debit card number, or bank account information. These payment processors adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard), which helps ensure the secure handling of payment information.

We use third-party payment processors to handle all payment transactions on the Website. Our current payment processors are:

  • Stripe. Stripe's privacy policy is available here.
  • PayPal. PayPal's privacy policy is available here.

When you make a purchase, your payment card information is collected and processed directly by these payment processors. We do not receive, store, or have access to your full credit card number, debit card number, or bank account information. These payment processors adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard), which helps ensure the secure handling of payment information.

Cookies

A cookie is a small data file that a website stores on your computer or device. We use cookies for the following purposes:

  • Essential Cookies. These cookies are necessary for the Website to function properly. Our online store (powered by WooCommerce) uses cookies to manage your shopping cart contents and checkout session. Other essential cookies support site navigation and basic functionality. The Website cannot function properly without these cookies.
  • Analytics Cookies. We use Google Analytics to help us understand how visitors interact with the Website. Google Analytics uses cookies to collect information about your visit, such as the pages you view and how long you spend on the site. This information is aggregated and used to improve the Website. You can learn more about how Google uses data at https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
  • Performance and Security Cookies. Our website uses Cloudflare for content delivery and security. Cloudflare may place cookies on your device for performance optimization and security purposes. You can learn more at https://www.cloudflare.com/privacypolicy/.

You can configure your browser to refuse all cookies or to alert you when a cookie is being set. Please note that some features of the Website (particularly the shopping cart and checkout) may not function properly if cookies are disabled.

Some web browsers transmit "Do Not Track" signals to websites. We currently do not take action in response to these signals, as no uniform standard for interpreting them has been adopted.

A cookie is a small data file that a website stores on your computer or device. We use cookies for the following purposes:

  • Essential Cookies. These cookies are necessary for the Website to function properly. Our online store (powered by WooCommerce) uses cookies to manage your shopping cart contents and checkout session. Other essential cookies support site navigation and basic functionality. The Website cannot function properly without these cookies.
  • Analytics Cookies. We use Google Analytics to help us understand how visitors interact with the Website. Google Analytics uses cookies to collect information about your visit, such as the pages you view and how long you spend on the site. This information is aggregated and used to improve the Website. You can learn more about how Google uses data here. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available here.
  • Performance and Security Cookies. Our website uses Cloudflare for content delivery and security. Cloudflare may place cookies on your device for performance optimization and security purposes. You can learn more here.

You can configure your browser to refuse all cookies or to alert you when a cookie is being set. Please note that some features of the Website (particularly the shopping cart and checkout) may not function properly if cookies are disabled.

Some web browsers transmit "Do Not Track" signals to websites. We currently do not take action in response to these signals, as no uniform standard for interpreting them has been adopted.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information in the following limited circumstances:

  • Service Providers. We share information with third-party service providers who help us operate the Website and fulfill orders, including our payment processors, shipping carriers, email service providers, and website hosting provider. These providers are given access only to the information they need to perform their services and are required to protect the confidentiality of your information.
  • Legal Requirements. We may disclose your information if required to do so by law, or if we believe in good faith that disclosure is reasonably necessary to comply with a legal process, respond to claims, or protect the rights, property, or safety of Three Sisters Kitchen, our users, or the public.
  • Organizational Transfers. If Three Sisters Kitchen is involved in a merger, acquisition, reorganization, or transfer of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We take reasonable measures to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. The Website uses SSL/TLS encryption to protect data transmitted between your browser and our servers.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

  • Order Data. We retain order and transaction records as required for tax, accounting, and legal compliance purposes.
  • Newsletter Subscriptions. We retain your email address and subscription preferences until you unsubscribe.
  • Log Data. Website access logs are generally retained for up to 12 months and then deleted.

Children's Privacy

The Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us using the information below.

Third-Party Links

The Website may contain links to third-party websites and services that are not operated by us. If you follow a link to any third-party site, please note that those sites have their own privacy policies and we have no responsibility or liability for their content or practices. We encourage you to review the privacy policy of every site you visit.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete personal data we hold about you. To exercise any of these rights, please contact us using the information below.

  • Marketing Communications. You may opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link included in each email, or by contacting us directly.
  • Cookies. You can manage cookie preferences through your browser settings. See the "Cookies" section above for details.
  • Access and Deletion. You may request a copy of the personal information we hold about you, or ask us to update or delete it, by contacting us at the address below.

Changes to This Privacy Policy

Three Sisters Kitchen may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes to how we handle personal information, we will notify you by placing a prominent notice on the Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Website after any changes to this policy constitutes your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Three Sisters Kitchen  109 Gold Ave. SW, Albuquerque NM 87102 hello@threesisterskitchen.org (505) 832-7237


This privacy policy is adapted from the Automattic privacy policy, available under a Creative Commons Share Alike license, and has been modified to reflect the practices of Three Sisters Kitchen.